Introducing “Pod” Visits

I am pleased to share advice on scheduled “in-person” visits with your loved ones utilizing our outdoor visitation shelter (otherwise known as our “Pod” and which is fully heated!). This new visitation space is a key element in facilitating safe visits for our Residents.

Effective Monday, January 11, 2021 – Recreation staff will be in touch with the designated visitors for Residents residing on our 4th floor.

(Based on our detailed recovery plan protocols, we must implement our visitation schedule on a floor-by-floor basis, following the completion of our deep clean/sanitizing procedures for that floor. Designated visitors for Residents residing on our 3rd and 2nd floors will be contacted as soon as possible once we have the “all clear” signal from our management team.)

We will be scheduling a limited number of visits per day during our pilot phase to ensure we have our practices working efficiently and effectively. Visits will be scheduled Monday to Friday in January, with plans to expand to include Saturdays in February, if needed. Visiting hours will commence at 9:30 a.m. with the last visit of the day booked at 4:00 p.m. With that said, we request your kind consideration of each other regarding the booking of visits to allow all Residents the opportunity to connect with their loved ones.

At this time and in accordance with guidelines provided by the Chief Provincial Public Health Officer and Chief Nursing Officer, only one designated visitor per visit will be allowed. We will be scheduling a maximum of one visit per week per Resident. Visits must be scheduled in advance and for the initial booking – Recreation staff will contact you. (Once we are “business as usual” with our Pod visits– we will have the designated visitor email with a request to book a day/time, based on availability.)

On the day of your visit, please arrive 10 minutes early to allow time for screening, hand-sanitizing, and an orientation to the visitation space. Visits will be for a maximum of 30 minutes. You will access the visitation space from our Jessie Avenue garden gate. Further advice, as needed, will be provided to you by Recreation staff when they connect with you to schedule your visit.
All visits will be monitored for the safety and well being of our Resident. Please ensure that a face mask is worn when arriving and we will then provide you with a replacement mask to wear during your visit. Your loved one will also be provided with a mask to wear. Physical distancing must always be maintained, with no physical contact or touching permitted.

No gifts, packages, food or beverages of any type may be brought into the Pod. If you are bringing an essential item for your loved one, please drop this off during our business hours (8:00 a.m. to 3:00 p.m. – Monday to Friday) following existing protocols. (i.e., From our Hugo Street main entrance, ring doorbell/activate the intercom system to speak with our Business Office Administrator. Direction will be given to enter and leave the package on the bench situated between our double-set of doors.)

Our Pod visits are a new endeavor for our Home (and many other Homes in our community) and we appreciate your patience as we work out best practices for integrating this new space and protocols into our daily routines. Practices and procedures may change over time.

Reminder: Virtual visits continue to be available and can be booked directly via sending an email to .

For many of our Residents, this may be the preferred option to pursue.

We, once again, thank you for your kind words of support and for your prayers for our Home, all our staff, and, most importantly, for your loved ones! We must remain vigilant in caring for and about each other.

Keep safe! Keep believing in the positives that this new year will bring us!

Warmest regards,
Sherry Heppner
Development Coordinator
The Convalescent Home of Winnipeg